We’re sorry to hear that you've left something onboard. We do our best to help you recover any lost property from onboard our ships.
If you sailed from Southampton
If you have lost an item of luggage or left any item of your belongings on a cruise that departed from Southampton, please contact our port agent Intercruises using the details below:
Telephone: +44 2380 682680
If you sailed from any other port
If you have left any of your belongings behind, please click here. The team will conduct an extensive search for your missing item and provide a response within 5 days. You will need your booking information to hand.
If you have lost an item of luggage on a cruise that departed from any other port, please contact us using the details below:
Telephone: +44 1932 834119 - 8.30am-9pm Mon-Fri / 9am-7pm Sat-Sun
Email: Please visit our Contact Us page and select the appropriate post-cruise topic, such as 'Lost Luggage and Lost and Found'.