Firstly – don’t worry – you can always check in at the port if you’re unable to complete our check-in process.
Here are some tips to help you through the check-in process:
- Make sure you have your Royal Caribbean reservation ID handy – this is on your confirmation invoice
- You’ll also need the surname of the first guest on the booking, as well as your ship name and the sail date
- If your surname is double-barrelled, please leave a space between the two names
- For many of our ships, you can upload a recent, digital photo of yourself during check-in. The photo is used for your SeaPass card and security purposes onboard. If you don’t have one available at this point, just select the corresponding option from the menu and we’ll take one of you at the port before you board
- Once you’re signed into your Guest Account, you can check in for any guests on your reservation. You can also link up to 5 additional reservations to complete the check-in process for your family and friends – you’ll need their reservation details, names and dates of birth
- If you do need to make any changes once you’ve checked in, just log in again and click ‘Update check-in’
If you need further assistance, please call our customer service team on 1800 932 622
