If you have points missing from previous cruises please contact the Crown & Anchor Society by one of the methods below and have the following information about your previous cruise(s) to hand: ship name(s) and sail date(s). You can call Crown & Anchor Society on 0844 493 5010 or 1800 932 356 in ROI. Hours of operation are Monday to Friday, 8.30am to 6.00pm and Saturday 9.00 am to 4.00 pm. The loyalty desk is closed on Sundays and Bank Holidays. You can also e-mail the Crown & Anchor Society at firstname.lastname@example.org. Emails are responded to with 48 hours. Written enquiries can be sent to Crown & Anchor Society, Building 3, The Heights, Weybridge, KT12 0NY.