If you are having problems booking the shore excursions online then you can do this over the phone with our Shore Excursions Team by calling 0344 472 5247. The line will be open Monday-Friday 8.30am - 6pm and Saturday 9am-5pm. Please note payment will have to be made by card at the time of booking. Please remember that tours cannot be booked once within 4 days of sailing.
FREQUENTLY ASKED QUESTIONS Quick answers to the most common questions
Articles in this section
- When and how can I purchase Shore & Land excursions, Speciality Dining, Entertainment and Gifts?
- Are there any special requirements for visiting international ports?
- Will transport be available from the ship to the city centre?
- Are there any special prices for children or senior citizens when booking Shore Excursions?
- Is there an Infant or Child Price for Shore Excursions?
- What is the smoking policy on your Cruisetours?
- What is the refund/cancellation policy in the event of inclement weather or unexpected circumstances?
- What are the Terms & Conditions for your Shore & Land Excursions?
- How do I cancel or change my Shore & Land Excursions?
- What is the temperature in Alaska and will I need special clothing on the Land Excursions?