Do you accept service dogs?
Yes, we accept service dogs. A service dog is defined as “any dog that is individually trained to do work or perform tasks for the benefit of a person with a disability.” Service dogs are not considered pets. Please note that emotional support animals may not sail onboard our ships, as they are not recognised by the Americans with Disabilities Act (ADA).
Do you provide sod for service dog relief areas?
Yes, sod for cruises from the U.S. can be provided; please notify us at least 30 days prior to sailing.
Can I bring dog food onboard?
You may bring a reasonable quantity of dog food and bowls at no charge. If refrigerated space is needed, notify us at least 30 days prior to sailing.
What health paperwork is required for service dogs?
Guests are responsible for obtaining all required documentation for service dogs to depart the ship in ports of call. These documents must be carried on the ship, and a copy left with Guest Relations Desk once onboard. Please note that additional screening may be conducted at the pier or onboard.
Please be aware that the care and supervision of the service animal is the sole responsibility of the owner, the ships are not required to provide food or care for the animal.
Please note: On sailings to the United Kingdom (UK), service animals are only permitted on the Independence of the Seas provided they meet the strict DEFRA requirements. Service animals will not be permitted to disembark the ship at any port of call prior to entry into the UK.